1. Data Controller
System Ashhub Co., Ltd. Office 10, 23 Placeholder-gil, Seo-gu, Gwangju 00000 Email: hello@system-ashhub.click Phone: +82 62 0000 6475
2. Data We Collect
Contact form submissions: name, email address, selected service, preferred visit date, and message content.
Service sessions: names of family members attending, document descriptions, and custody information you choose to share during binder preparation.
Website usage: essential cookies for site functionality; optional analytics cookies if you accept them (see our Cookie Policy).
We do not collect payment card details through this website. Card payments at our office are processed by our payment terminal provider.
3. How We Use Your Data
- To respond to enquiries and schedule appointments
- To prepare and deliver binder documentation services
- To send session confirmations and follow-up communications you request
- To improve website performance through aggregated analytics (only with consent)
4. Legal Basis
We process personal data based on your consent (contact forms, analytics cookies), contractual necessity (delivering booked services), and legitimate interests (responding to enquiries, maintaining business records).
5. Data Retention
Contact form data is retained for 24 months unless a service is booked, in which case records are kept for 7 years per Korean commercial record-keeping requirements. We do not retain copies of your indexed documents after session completion unless you request a sealed index duplicate.
6. Data Sharing
We do not sell personal data. We may share data with:
- Email service providers for appointment confirmations
- Analytics providers (only if you accept analytics cookies)
- Legal authorities when required by Korean law
7. International Transfers
Our website may be accessed from outside South Korea. Analytics providers may process data on servers located abroad. We ensure appropriate safeguards are in place for any cross-border transfers.
8. Your Rights
Under the Personal Information Protection Act of Korea, you may:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion where legally permitted
- Withdraw consent for analytics cookies at any time
- Lodge a complaint with the Personal Information Protection Commission
Contact hello@system-ashhub.click to exercise these rights.
9. Security
We use HTTPS, access controls, and staff training to protect personal data. No transmission method is completely secure; we encourage you not to send sensitive financial account numbers through the contact form.
10. Children
Our services are directed at adults managing household documentation. We do not knowingly collect data from children under 14.
11. Updates
This policy may be revised periodically. The current version is published at this URL with an updated effective date.
Effective date: 1 January 2025